We strive to provide a simple, fast, and worry-free shipping experience for all customers around the world. This policy outlines our standard order processing, delivery terms, and fee rules applicable to all purchases made on our website.
Order Processing
All orders are processed and prepared for shipment within 1 to 3 business days after successful payment confirmation. Our team conducts strict product inspection and package arrangement before dispatch to ensure every item is delivered in good condition. Orders placed on weekends or official holidays will be processed on the next available business day.
Delivery Time
Standard delivery time typically ranges from 6 to 12 business days, depending on destination regions, local logistics efficiency, and routine customs clearance progress. Delivery estimates are general guidelines and do not constitute guaranteed delivery times. Minor delays may occasionally occur due to logistics fluctuations or routine customs inspections.
Shipping Fees & Customs Charges
We provide free worldwide shipping for all products in our store. No shipping fees will be charged for any order. To deliver a fully transparent and zero-cost shopping experience, we fully cover all applicable customs duties, import taxes, and related clearance fees incurred during international transportation and customs procedures. Customers will never be required to pay any additional or hidden fees upon receiving their packages.
Shipping Coverage
Our shipping service covers most regions worldwide. We support international delivery for all regular product orders, ensuring customers from different regions can access our high-quality active lifestyle products with convenient and affordable shipping services.
Order Tracking
Once your order is dispatched, a tracking number and detailed tracking instructions will be provided, allowing you to monitor your shipment status in real time throughout the transportation process. If you encounter any issues with logistics updates or delivery progress, you can submit a support request through our Contact page for assistance.
Currency Statement
All shipping-related fees and product prices displayed on our website are uniformly denominated in USD.